FAQ – Palm. Noosa

Customer Care: CUSTOMERCARE@PALMNOOSA.COM.AU

NOOSA HEADS BOUTIQUE +61 457 170 000

Shop 3, 71 Hastings Street, Noosa Heads QLD, 4567

MONDAY TO SATURDAY 10AM - 5PM

SUNDAY 10AM - 4PM

To assist you with your fit, please refer to the sizing chart below for your best Palm Noosa standard fit. Please note that the size of each style will vary based on the intended fit of the item. For example, some of our styles are designed to be oversized and some are designed for a slim fit.

if your measurements are not consistent with a single column, use your waist measurement to determine your ideal size or reach out to our knowledgable customer care team, who are always happy to offer fit advice before you purchase.

Please don't hesitate to get in touch with us at customercare@palmnoosa.com.au.

WOMEN'S MEASUREMENT GUIDE (SWIM AND APPAREL)

Measurements	06	08	10	12	14
Bust	80cm	85cm	90cm	95cm	100cm
Waist	62cm	68cm	72cm	77cm	82cm
Hip	90cm	95cm	100cm	105cm	110cm

CONVERSION

Australia	06	08	10	12	14
UK	06	08	10	12	14
US	02	04	06	08	10
Italy	38	40	42	44	46
France	34	36	38	40	42

size-guide

BUCKLE BELTS MEASUREMENT GUIDE

Many of our styles feature adjustable eyelet buckle belts. Please refer to our guide below which outlines the waist range each belt size is designed to fit.

Size	06	08	10	12	14
Waist	62cm-68cm	66cm-72cm	70cm-76cm	74cm-80cm	78cm-84cm

METHOD OF MEASURING

Bust • Measure around the fullest part of your bust and shoulder blades, then drop arms to your sides to measure

Waist • Measure around where you wish the garment to sit. As your measurements will depend on your personal preference. For example you may wish to wear our skirts high-rise or low-rise

Hips • Measure around the fullest part of your hips

Sleeve • Measure from the middle of the back of your neck, across your shoulder and down your arm to your wrist

Length • All measurements are from the top of the shoulder (for tops and dresses) to the longest point of the item

MENS SHIRTS MEASUREMENT GUIDE

To help you find the perfect fit, please refer to the below sizing guide when taking body measurements.

Mens T-Shirt Size Guide

MEN'S SHORTS MEASUREMENT GUIDE

	S	M	L	XL
Waist	30"	32"	34"	36"

MEN'S SHIRTS MEASUREMENT GUIDE

	S	M	L	XL
Chest	100cm	108cm	116cm	120cm

Typically, your order will be dispatched same business day if placed before 12pm AEST or the next business day if placed after 12pm AEST.

During busy periods, promotional events and sales there may be delays on the dispatch of your order.

Australia Post has temporarily suspended the Express Post Guarantee of next day delivery due to delays as a result of limited flights, social distancing requirements and an increase in parcel volumes. This means you may experience a small delay in receiving your delivery.

Thank you for your understanding.

As our warehouse starts processing orders immediately after they are placed, we cannot guarantee that your requested changes can be made to your order prior to shipment.

Please make sure you choose your items carefully and add the correct shipping before placing your order.

If you have an urgent change contact our team via email customercare@palmnoosa.com.au straight away and we’ll try and assist with any change requirements, as once the order has left our premises we are not able to make any changes.

You can find our size guide here. Each of our garments also include an individual sizing chart to assist you with a detailed measurement. Individual descriptions will provide you guidance to cut and fit of each Palm piece.

If you require further assistance please reach out to our Customer Care team at customercare@palmnoosa.com.au, or email us your contact number and request a call from our friendly team to assist you in purchasing your ideal piece.